Typical jobs across Kaufman County

The calls we handle most often: what homeowners notice, what our technicians do, and what to expect.

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6 job stories

Typical job

What homeowners notice: A homeowner notices a warm patch on the tile in the hall and a water meter that keeps turning with every fixture off. Within a day the baseboard in two rooms is damp and the laminate near the hall closet has started to lift.
What we do: The crew confirms the water is clean, extracts what is standing, maps the wet floor and wall bases with moisture meters and thermal tools, then sets air movers and a dehumidifier. A licensed plumber locates and repairs the line, which is a separate job and a separate quote.
What to expect: Readings step down over several days of checks, the photos and logs go to the homeowner, and flooring and baseboard are quoted once the structure tests dry.

2 hours on the first visit, then daily checks typical visit

Typical job

What homeowners notice: After a night of hard rain, water from a low corner of the yard runs through a vent and pools under an older frame house. The floor feels cold and soft near the kitchen, and the air under the house smells damp.
What we do: The technician checks that power to the crawl space is off, pumps out the standing water, lifts the wet insulation and takes readings on the joists and subfloor. Air movers and a dehumidifier go in, and the crew suggests regrading or a drain to keep runoff away, which is a landscaper's job.
What to expect: Readings on the framing reach the dry goal after several days, the insulation is quoted for replacement, and the homeowner has photos and a moisture log.

4–5 hours typical visit

Typical job

What homeowners notice: After several wet days a toilet and shower drain gurgle, then gray-brown water spreads across the bathroom floor and into the hall carpet of a rural house on a septic system. The smell makes it clear this is not a supply-line leak.
What we do: Treating it as Category 3 water from the first minute, the crew works in boots, gloves and respirators, extracts the water, removes carpet, pad and wet baseboard, cleans and disinfects the floor and sets drying equipment. A septic contractor is called separately to pump and inspect the tank.
What to expect: Porous materials go out, the structure is dried to the readings, and the homeowner receives photos and the removal list for flooring that is quoted afterward.

5–6 hours typical visit

Typical job

What homeowners notice: After a night in the low 20s, a supply line in an exterior kitchen wall splits. The leak starts when temperatures climb, and by midday the cabinet base, the floor and the bottom of the wall are wet.
What we do: The crew helps the owner close the main, extracts the water, removes the toe-kick and a strip of wet drywall to open the wall cavity and sets air movers and a dehumidifier. A plumber replaces the split section and insulates the run, which is separate work.
What to expect: The wall cavity and cabinet base read dry after several days of checks, and drywall and paint are quoted after drying.

4 hours typical visit

Typical job

What homeowners notice: A cold snap freezes an exposed line beneath a pier-set manufactured home. When it thaws the water soaks the belly insulation and a patch of floor in the utility room feels soft underfoot.
What we do: The technician shuts the water off at the home's shutoff, opens the belly where it is wet, removes saturated insulation, extracts water from the floor system and places drying equipment. A plumber repairs the line, and wrapping or heat tape for the next freeze is the owner's call.
What to expect: Readings on the floor reach the dry goal after a few days, the insulation is quoted for replacement and the homeowner keeps the photos and readings.

3–4 hours typical visit

Typical job

What homeowners notice: A washer supply hose on an upstairs laundry floor bursts while the family is out. Water crosses the floor, enters the wall below and soaks the ceiling of the room under it, leaving a brown stain and a sag.
What we do: The crew closes the valve, extracts water from the laundry and the room below, relieves the sagging ceiling to let trapped water drain, and checks the wall and insulation with meters. Air movers and a dehumidifier run until readings come down.
What to expect: The ceiling and wall dry after several days, the stained drywall is quoted for repair and the homeowner receives photos and logs for the insurer.

3 hours typical visit

Call and tell us what you see. We will tell you what it likely is and what it usually costs before anyone drives out.